Dyson V16 Piston Animal Submarine™ wet and dry vacuum with Floor Dok

Dysonhub's money back guarantee applies to eligible Dyson products purchased on Dysonhub’s website at dysonhub.com.

Eligible Dyson products are all Dyson consumer machines and Dyson Hair Care professional edition machines for salons and stylists.

At Dysonhub we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.

You can contact us by:

• Email: admin@dysonhub.com

Our customer service team will help to arrange the return of your product, you will only need to cover shipping costs. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.

Dysonhub’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law. See full terms and conditions in our policies.

Our hair dryers, multi-stylers and straighteners are covered for 1 year on parts and labour. When you buy from dysonhub.com, we register your guarantee automatically - you won't have to fill in any more forms.

Current delivery timeline estimates from dispatch are 7 - 14 business days

You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.

If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.

If you're not home to receive your order

If no-one is in when the courier attempts delivery, the driver will leave a calling card with instructions on what to do. If your order is being delivered by Australia Post, and you choose the Safe Drop delivery option, this is done at your own risk. We do not recommended this as an option for apartment blocks or houses where there is no private/undercover space for delivery.

We reserve the right not to deliver an order if we believe the address is not secure (e.g. a communal postal address or PO Box where your item will not fit). If this impacts your order, we'll notify you as soon as possible.